FAQ's

FAQ’s

<p>Here are a few of the <span><strong>frequently asked questions.</strong><span> To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info.skoopio@gmail.com</p>

<p><b> Q: Is COD (Cash on Delivery) available?</b><br>

<p>Ans: Yes</p>

<p><b> Q: How long will it take for my items to arrive?</b><br>

<p>Ans: It will usually take minimum 2 to maximum 6 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.</p>

<p><b> Q: Is shipping really FREE? </b><br>

<p>Ans: Yes, Shipping is FREE on orders over 1500 rupees.</p>

<p><b> Q: Do you provide a refund or return in case I face any issue with the product?</b><br>

<p>Ans: Yes, we have our simple 5 days return and refund policy. Please check that in our policy section.</p>

<p><b> Q: How long will it take to receive a tracking number?</b><br>

<p>Ans: It will usually take between 1-2 business days.</p>

<p><b> Q: Will I receive a confirmation number when I place my order?</b><br>

<p>Ans: Yes, all customers will receive confirmation after placing their orders (NOTE: Please contact us if you don't receive one within 12 hours) </p>

<p><b> Q: Who can I contact if I have a problem with my order?</b><br>

<p>Ans: All inquiries can be forwarded to info.skoopio@gmail.com</p>

<p><b> Q: How can I pay?</b><br>

<p>Ans: We do cash on delivery all over Pakistan.</p>

<p><b> Q: Is Checkout on this site safe and secure?</b><br>

<p>Ans: You can be absolutely sure that all purchases here are safe and secure. </p>

<p><b> Q: How to cancel my order?</b><br>

<p>Ans: In the event you wish to cancel your order, please email us your order number at info.skoopio@gmail.com (NOTE: Contact us within 12 hours if you wish to cancel your order)</p>